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Tuesday, October 30, 2007
at the Italian Conference Center, Milwaukee

Featuring Keynote Speakers from the Internationally Known
Afterburner Fighter Pilots!

Fighter Pilots get the job done using a Flawless Execution ModelSM. This simple, continuous team building and performance improvement process is designed to help military aviators win in combat. Today, companies in all industries, from small to large, are using the Flawless Execution Model to dramatically improve the way their teams perform.

Everyone works together for a common goal and—it works!

Join us for this exciting event and learn from our Keynote Speakers, real fighter pilots, not only how to plan a mission, but how to execute that mission flawlessly from start to finish.

Schedule at a Glance:



Afterburner Pilots

Afterburner—Who are they?

     Afterburner is a group of women and men who are uniquely qualified to teach the skills needed for breakthrough performance.
      They have a mix of combat experience combined with extensive business skills. Their style is high-energy, high-impact with emphasis on the similarity between their world and the business world when it comes to successful execution.
      For more information about Afterburner, check out their website at www.afterburnerseminars.com.

7:45–8:45

8:45–9:00

9:00–10:15



10:15–10:45

10:45–12:15


12:15–1:15

1:15–2:45


2:45–3:15

3:15–4:45


4:45–close

Registration/Continental Breakfast

Welcome

Keynote: Afterburner (“Plan, Brief, Execute, Debrief = Win: A Fighter Pilot’s Secret to Business Success”)

Break–Browse Exhibits

Breakout Sessions
(showcasing our local talent & expertise)

Lunch

Breakout Sessions
(showcasing our local talent & expertise)

Break–Browse Exhibits

Breakout Sessions
(showcasing our local talent & expertise)

Wrap-up / Door Prizes Awarded
(winner must be present to receive a prize)



Register before September 30 to be eligible for a drawing for an IPOD shuffle and a $25.00 iTunes card; donated by Learn.com.

> Register–non-member ($199)

Participate in this Event as a Partner or Exhibitor (or both!) The Partnership and Exhibitor Prospectus (423KB pdf) is available here. Check out all the benefits you’ll receive.

Still have questions? Call (414) 908-4951 or email administrator@sewi-astd.org.


Breakout Sessions

Leadership Track

Time

Topic

Presenter

10:45 – 12:15

Identifying and Developing Future Leaders

Patti Ulwelling & Holly Hofmann

1:15–2:45

HumorACTION! The Power of Humor and Leadership

Charles Lutz

3:15–4:45

Creating & Leading Accountable Teams

Eric Coryell

Organizational Development Track

Time

Topic

Presenter

10:45 – 12:15

Brain Drain Survival GuideHow to Identify and Grow Talent From Within

Janine Smith & Bob Lord

1:15–2:45

Appreciative Inquiry: Identifying Best Practices

Mary Wacker

3:15–4:45

Leading Change: Guiding People Beyond Resistance

Jeffrey Russell

Professional Skills Development Track

Time

Topic

Presenter

10:45 – 12:15

The Toobeez Experience: Building Better Organizations Through Play

Gil Keough

1:15–2:45

Selling Your Ideas—Influencing Win-Win Style

Judy Hartley

3:15–4:45

Improve with Improv

Rob Haswell

Technology Solutions

Time

Topic

Presenter

10:45 – 12:15

The Changing Face of Learning:  Meeting our Digital Learners' Needs

Patti Coan

1:15–2:45

Alternative Training Development and Delivery Technologies

Steve Castelaz

3:15–4:45

Best Practices in Selecting Workforce Productivity Solutions

Jeff Merrell


PRESENTER BIOGRAPHIES

LEADERSHIP TRACK

Patti Ulwelling & Holly Hofmann
Patti has been an Organizational Development Specialist at MGIC for three years. Prior to joining MGIC, she was a training manager at Strong Investments, Inc. She has over 15 years experience in the training and development field. Patti has been an active member of the Southeastern Wisconsin ASTD chapter and has held positions as chairperson of the Expo Committee, founder of the OD Certificate Committee, and Chapter President. She currently serves as Co-Chair of the Membership Committee and Chair of the OD SIG. Patti collaborates on the Talent Management process for MGIC with special emphasis on leadership skill development.

Holly Hofmann is a Performance Management Analyst at MGIC, a Milwaukee-based international company providing credit enhancement services for the mortgage lending industry. She has been with MGIC for over 25 years and has held a variety of positions in IT, Training, and Human Resources. Holly is a Past President of the Milwaukee Area Compensation Association and currently is a member of SHRM and WorldatWork. Holly directs the Talent Management process for MGIC with special emphasis on identifying individuals who might be successful in positions with higher levels of responsibility.

Chip Lutz
Chip Lutz, MSEd, CLL, "Czar of Humoration™ and Defeater of the Work Doldroms" is the founder of Funsquad, Inc. and has 22 years leadership experience. A Navy Officer, he has had two command tours, served as the Director of Security for Naval District Washington, DC during September 11th, and has held various other key leadership positions. He prides himself on keeping it "light" while getting the job done.

A seasoned educator and trainer, he is currently adjunct faculty for two different universities and was selected as Southwestern College’s Newcomer of the Year for 2005. He has taught over 20 different classes in leadership, management, human resource development, and organizational behavior. He has been published in Security Management Magazine and was the 2007 National WInner of the Association for Applied and Therapeutic Humor’s essay contest for Humor in the Workplace.

Chip is a Certified Laughter Leader through the World Laughter Tour and a Certified Laughter Leader Trainer – affectionately called a “Poobah” and believes that laughter truly is the best medicine. His ability to relate, respond, and deal with employees in a humorous, “real” way is been the key to his success as a leader and educator.

Eric Coryell
Eric has over twenty years of experience working with various organizations in Wisconsin, two of which he has led as President/CEO.  During that span he has also held positions as Materials Manager, VP of Administration, VP of Organizational Development, VP of Sales and Marketing, Chief Financial Officer, and Chief Operating Officer.  Recently Eric founded Core Connections and has dedicated his time working with a variety of organizations helping them with their lean transformation efforts in the office, developing functional and accountable work teams, and as an executive coach.

Eric is a qualified facilitator, trainer and speaker in the areas of strategic positioning, strategic and operational planning, leadership development, group dynamics, conflict resolution, and customer satisfaction systems.

Return to Breakout Sessions

ORGANIZATIONAL DEVELOPMENT TRACK

Janine Smith & Bob Lord
Janine Smith is a certified training and development professional with over 13 years experience in employee development and engagement, performance consulting, and training design and facilitation. Leveraging her practical experience, Janine assists organizations to improve organizational performance, leverage internal talent and enhance interpersonal communication and teamwork. As a Master Trainer with the Integrated Performance Management (IPM) System, she certifies and coaches clients in effectively applying behavioral concepts to hiring and selection, career development and succession planning, coaching, motivation, and more.

Bob Lord is currently the Manager of Training and Organization Development for Travel Guard International, an AIG Company located in Stevens Point Wisconsin.  He is the owner of GottaHavaJava coffee shops and Café’s and the principal of The Problem Solvers, providing organization development training and consulting services nation wide since 1990.  The Problem Solvers has designed and led initiatives ranging from employee coaching in a small non-profit to strategic planning for the US Fish and Wildlife Service. Thousands of people in hundreds of organizations have benefited from a compassionate and functional approach to personal and organizational improvement.

Mary Wacker
The firm's president, Mary B. Wacker, has designed and presented seminars and training programs throughout the country. With over 20 years' experience in training, consulting and human resource development, Mary has worked with numerous businesses and professional associations. Her client list includes businesses with a service focus, health care, utilities, government, education and community agencies. Mary is certified in Managing Complex Change Consultation Process and in the Myers-Briggs Type Indicator Assessment. 

Co-author of Stories Trainers Tell: 55 Ready-to-Use Stories to Make Training Stick (Jossey-Bass/Pfeiffer, 2003). Foreword by Bob Pike.

Mary is Program Director for Future Milwaukee's 8-month Community Leadership Program. Active in the American Society for Training and Development she was the 1995 president of the Southeastern Wisconsin Chapter.

In 1988 she received a Professional Practice Award from the American Heart Association for chairing the Program Committee for a statewide Leadership Development Conference.Mary has an MS in Educational Psychology from the University of Wisconsin-Milwaukee.

Jeff Russell
Jeff Russell, co-director of Russell Consulting, Inc., specializes in helping organizations successfully respond to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has worked with organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family-owned businesses. Jeff is a frequent presenter at state, regional, national, and international conferences and has authored six books, most recently Change Basics (ASTD Press, 2006) and Strategic Planning 101 (ASTD Press, 2006). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at www.RussellConsultingInc.com.

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PROFESSIONAL SKILLS DEVELOPMENT TRACK

Gil Keough
Originally from New York City, Gil was trained by the former Educational Division of the FranklinCovey Company. His role as a facilitator of “The 7 Habits of Highly Effective Teens” was to visit middle and high schools and conduct seminars that focused on teaching principle centered leadership skills to young people. He was certified as a trainer for Premier Agendas to teach their Student Achievement Workshops in 2001.

His belief is in “Person Centered Leadership” and leading by example.  His philosophy focuses on building productive relationships within organizations so that the leadership qualities in their people can flourish no matter what job level they are within their company. His style of delivery combines humor with his own personal experiences and observations to provide a way for listeners to feel comfortable with acknowledging their own needs to grow without feeling singled out. Gil works with children of all ages on a regular basis as he believes that they are the greatest source for examples of what each one of us is trying to achieve in the realms of interpersonal communication and personal  development. Gil uses the lessons gleaned from the children he works with and his training to help his listeners realize their relationship potential in both their professional and personal lives.

Gil is also an artist and has displayed his work in Pennsylvania and at the Agora Gallery in Soho, New York. The piece below is titled “Miriam with Butterflies.”

Judy Hartley
Judy Hartley is an independent performance consultant/facilitator specializing in leadership and team development plus initiatives aimed at developing customer service excellence and respectful workplaces. Judy has designed and developed her own easily customizable baseline supervisory leadership training curriculum entitled Foundations of Leadership.  Judy was also the co-creator of and has a great deal of experience facilitating the Logic Opera Leadership Foundations Series as well as the Learning to Lead in Manufacturing Series (which she developed in conjunction with the Manufacturers Alliance). In addition, Judy is certified in several programs designed by Wilson Learning Worldwide, including Social Styles, Negotiating To Yes, Signature Customer Service and the newly released Leading for Performance Series. In fact, Judy is Master Certified by Wilson Learning in the area of Supervisory Leadership. This means that Judy can certify other instructors to facilitate modules of Wilson Learning supervisory leadership training, in addition to being a classroom facilitator of these programs. Judy has also created and delivered several customized training programs for clients seeking to integrate training with the roll-out of new performance management systems or with initiatives aimed at improving customer service/satisfaction or creating a more respectful workplace.

Judy’s industry experience spans manufacturing, financial services, information technology, engineering, healthcare, communications/broadcasting, food processing, education and government.  As client needs dictate, Judy functions as a designer/developer of customized training programs, as a facilitator in the classroom, as a trainer of other trainers, a team/process facilitator, or as an independent advisor on how to create and maintain customer-focused, high-performance/high commitment work environments.

Judy’s strength as a consultant comes from her 22 plus years of experience in management development, organizational development, employee communications, and quality improvement. This experience was gained initially through several professional and managerial positions and then later as both an independent and staff consultant.

 Work History
Judy began her learning and organizational development career 22 years ago working for Honeywell in its Management Development Center.  From there she went on to manage Employee Communications/Relations for United HealthCare. Next, Judy joined Hoffman Engineering, initially as Manager of Human Resource Development, and then as Manager of Quality Improvement.  After several years back in manufacturing Judy returned to the healthcare sector, first as an Organization Development consultant for HealthPartners and then eventually as Manager of Service Culture Development for the General Electric Disability Benefits Center. As an entrepreneur, Judy successfully created and still maintains her own independent consulting firm.

Education and Professional Affiliations
B.A. Interpersonal and Small Group Communications, University of Minnesota
M.A. Organizational Communications, University of Minnesota
Adjunct Faculty Member, University of Minnesota, Carlson School of Management,
Manufacturers Alliance, member plus co-creator and facilitator of Learning to Lead in Manufacturing
Minnesota Council for Quality, trained as a Minnesota Quality Award Examiner
International Society for Performance Improvement (ISPI), member

JUDY HARTLEY & ASSOCIATES
Leadership and Team Development
4453 17th Avenue South  Minneapolis  MN  55407-3608
Phone and Fax = (612) 729-8667  E-mail = JudyHartley@webifi.com

Rob Haswell
You may know Rob Haswell as the morning meteorologist on your favorite local TV station but he has had a varied career in broadcasting, theatre and comedy before earning his stripes as a certified broadcast meteorologist.

Rob was trained in improvisational theatre at Toronto's Second City where he was privileged to be among a select few to study under SCTV Alumni Joe Flaherty ( SCTV, Happy Gilmore, Freaks & Geeks).  Rob spent several years as a professional comedian performing stand-up sketch and improv comedy at numerous clubs across North American.

In addition to his more than 14 years as a broadcaster, Rob has several television and film credits as an actor including appearances in "America's Prince, The JFK Jr. Story"; The Bobcat Goldthwaite Show; The Life Network; The CBC and many more. 

He is the winner of the ACTRA Award for Best Performance as well as the B n' M Comedy Award.

Return to Breakout Sessions

TECHNOLOGY SOLUTIONS TRACK

Patti Coan
Patti Coan is a learning consultant specializing in the areas of blended learning design, talent development, change management and continuous improvement. With over 20 years of best practices in learning, Patti serves as Vice-President of Velocity Learning Systems www.velocitymsn.com, a Madison-based digital media solutions company. She consults with education, government, business, and association clients to understand learning opportunities and recommends results-focused learning solutions. Collaboratively, the design, implementation and assessment of those applied learning solutions are then developed, which typically incorporate e-learning modules. The focus is on continually improving performance and profitability while embracing the change process in our ever-evolving business landscape.  

Patti has designed and facilitated conversations on “The Changing Face of Learning” and “Meeting our Digital Learners’ Needs” for many organizations. She was the President of ASTD SCWC  www.astdscwc.org in 2006 and is currently the Past President as well as a TEMPO Madison www.tempomadison.org member. Her Master’s Degree in Educational Psychology, background in Gifted Education as well as her practical experience with learners from adults all the way down to Pre-K, offer a unique ability to provide creatively diverse ideas to meet the Changing Face of Learning. 

Steve Castelaz
Steve Castelaz is currently a Learning Technology Consultant at Northwestern Mutual Financial Network in Milwaukee, Wisconsin. He has 19 years of experience working in the computer training field, including developing and implementing instructor-led as well and e-learning courses for healthcare organizations and the University of Wisconsin- Milwaukee. 

He is currently working on implementing alternative training development and delivery technologies to maximize the training efficiency of Northwestern Mutual’s sales representatives located across the country. These technologies include podcasts, blogs, and wikis, virtual classrooms and potentially virtual worlds.

Prior to joining Northwestern Mutual, Steve was the Computer Training Manager at All Saints Healthcare in Racine, Wisconsin. Steve is currently on the Adjunct faculty at the University of Wisconsin-Milwaukee. Steve received his undergraduate degree in Business Administration at Marquette University and his Master of Business Administration at Cardinal Stritch University.

Jeff Merrell
Jeff Merrell is Principal Consultant of Purple Line Associates, a learning and knowledge management consulting and research firm based in Evanston, IL, and Adjunct Faculty in Northwestern University’s graduate program in Learning and Organizational Change.

Jeff's professional and academic work focus on implementing organizational strategy and change through the development of individual and organizational expertise. Since 1999, he has worked extensively in helping organizations plan, implement and develop learning and knowledge management systems and practices. He publishes reviews of learning management technology and analysis of related organizational issues in industry publications and speaks on learning management trends at industry conferences.

Jeff teaches a graduate-level course in knowledge management strategy for the Learning and Organizational Change program at Northwestern University. He holds an MS Ed. from Northwestern and an MBA from Northwestern’s Kellogg Graduate School of Management.

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TOPIC DESCRIPTIONS

LEADERSHIP TRACK

Identifying and Developing Future Leaders
Many organizations are facing an aging workforce with key employees retiring in the next 5-15 years. MGIC anticipates a challenge to replace our key employees and has responded with a talent management initiative to identify potential future leaders and to assist their success in roles of greater responsibility by giving them development opportunities now and making their skill sets more visible across the organization. While still fairly new to the execution of the initiative, participants can learn from us some key questions and decisions that took the initiative from "wish" to "reality." Participants will be invited to share their own experiences and knowledge, to weigh the options for their own organizations, and to experience some components of the MGIC process.

HumorACTION! The Power of Humor and Leadership
We live in a stress filled world. These stresses keep employees from performing at maximum capacity. Leaders in every organization have the ability to help mitigate or increase these stressors. Through Humoration and applying the "Be-Attitudes" in the workplace, leaders help to meet people where they are, break down barriers, increase productivity and creativity, and promote greater teamwork. It is impossible for negative and positive emotions to occupy the same space at the same time. This session will provide solid strategies for employing humor as a means to help people enjoy their work and get beyond mere positive organizational behavior and catapult them to new heights in morale and productivity.

Creating & Leading Accountable Teams
This session is designed to help participants understand teams and how individuals operate in a team setting from a very different perspective. It begins by helping participants understand what is required for a team to be highly functional and explains the individual behavior that causes most teams to be dysfunctional.  It then shifts into what a team member or team leader must do in order to counteract these destructive forces and set the foundation for a highly accountable team.

Return to Breakout Sessions

ORGANIZATIONAL DEVELOPMENT TRACK

Brain Drain Survival Guide – How to Identify and Grow Talent From Within
Is your organization prepared for executives, managers and workers with critical knowledge and skills that your company needs to survive to walk out the door? As the baby-boom generation ages, your company could be facing a serious Brain Drain. During this highly interactive session, participants will discover key factors to growing talent from within, explore how a personality profile will enhance the talent management process, and walk away with practical tips and strategies to implement within your company.

Appreciative Inquiry: Identifying Best Practices
Appreciative Inquiry (Ai) is a concept and approach to finding the positive core of success in organizations and individuals so that these root causes can be replicated for future success. Developed by Dr. David Cooperrider in the mid 1980's, it is becoming an establishing approach to organizational planning and change. It holds the view that identifying what conditions have led to past success will unleash commitment and energy toward building more of these elements into future practices.

Leading Change: Guiding People Beyond Resistance
This session introduces the integrative Leading Change model that explores the emotional journey people typically take in the face of change. This model helps HRD professionals identify where people are in their emotional journey and the actions that leaders should take to help people toward higher levels of commitment to the change.

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PROFESSIONAL SKILLS DEVELOPMENT TRACK

The Toobeez Experience: Building Better Organizations Through Play
This session deals with using Toobeez interactive activities to develop better teamwork within an organization. This innovative approach is designed to build relationships, improve communication, facilitate cooperation and enhance listening skills. The Hands on activities will focus on the following learning intentions:

  • The Importance of Being Connected
  • Listening for Content / Context / Intent
  • Bridging The Interpersonal Gaps Within Organizations
  • Collaborative Project / Resource Management

Note: Remember, this will be fun!

Selling Your Ideas -- Influencing Win-Win Style
This session is intended to provide participants with tips, tools and techniques for recognizing the inevitability of conflict in the workplace (differences of opinion/ideas) and the importance of being able to effectively "sell" your ideas and maintain relationships at the same time. 

Improve with Improv
How to use improvistaional techniques to build team work and improve communication skills.  Improvisation can change the way you think and the way your team interacts!

The art of improv theater can be easily applied to the workplace. The simple exercises are entertaining and help break down barriers in communications.

Additionally, your team will learn how to listen and accept what is being presented and avoid rejecting an idea by adopting the "Yes, and..." philosphy. "Yes, and..." calls for you to answer every challenge with a positive and build on the idea.

Imagine what these two team improvements could do for your business.

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TECHNOLOGY SOLUTIONS TRACK

The Changing Face of Learning:  Meeting our Digital Learners' Needs
Do you currently deliver a program that is:

…"stand up" that you would best be delivered via e-learning?

…"classroom based" that you would like to integrate into the workplace?

..."face-to-face" that could benefit from a blended learning model?

…"large group" that would be enhanced with coaching and mentoring?

In this session we will invest our time with best practices in learning, examining the collaborative design of programs into blended learning formats. We will identify key learning needs of our digital learners and propose the most viable applied learning solutions to maximize desired outcomes. We will enhance the way learning is delivered including assessment strategies to measure results.

Our goal will be to provide compelling learning experiences that meet the "Changing Face of Learning."

Alternative Training Development and Delivery Technologies
“Virtual worlds, virtual classrooms, wikis, blogs, social networking sites, podcasts, and RSS technology”.
What are they?  How are they being used to develop and deliver training in an efficient way?  How easy is it to use these technologies?  And, what are some advantages and disadvantages to each?

This session will discuss each of these technologies and demonstrate how easy it is to create and / or deliver training using some of these technologies.

Best Practices in Selecting Workforce Productivity Solutions 
Selecting workforce productivity solutions can be a confusing process given the broad capabilities offered by technology providers. Cutting through this confusion takes a laser focus on identifying opportunities for business impact, an ability to envision and define key user scenarios, and an open-mindedness about the best approach for your specific business requirements. In this session, we will review best practices for linking your evaluation and decision-making process to a clear case for driving business benefits.

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